PRICE MATCH GUARANTEE

WE’VE CHECKED THE PRICES SO YOU DON’T HAVE TO

For over 60 years, Sears has been committed to ensuring you get the right appliance at the right price. We regularly check the prices of all of our major competitors and make adjustments to our prices if needed to ensure that you can spend your time getting the best appliance for you and your family and not have to worry about the price comparing.

If you do happen to find it for less anywhere else, we’ll match it and beat their price by 10%. That’s Our Price Match +10% Guarantee and that is what has made Sears the Canadian market leader for over 25 years.

FIND IT FOR LESS ANYWHERE ELSE AND WE’LL MATCH IT. EVEN UP TO 30 DAYS† LATER.

Find the identical item anywhere else and we’ll match the price, even up to 30 days† after purchase.

We’ll match any competitor's advertised price for identical merchandise offered in Sears Retail stores, catalogues and on sears.ca within 30 days of purchase.

*Certain restrictions apply. See below for terms and conditions.

†Excludes Cosmetics and Fragrances, see our terms and conditions for details.

FIND THE IDENTICAL MAJOR APPLIANCE FOR LESS AND WE’LL BEAT THEIR PRICE BY 10%.

We’ll match any competitor's advertised price PLUS TAKE AN EXTRA 10% OFF for the identical MAJOR APPLIANCE (fridges, freezers, wine coolers, ranges, ovens, range hoods, cook tops, warming drawers, wall ovens, over the range microwaves, trash compactors, washers & dryers and dishwashers) offered in Sears Retail stores, catalogues and on sears.ca at time of purchase. After purchase, but within 30 days , Sears will match the price but not beat it by 10%.

*Certain restrictions apply. See below for terms and conditions.

FIND THE IDENTICAL MATTRESS OR SLEEP SET FOR LESS AND WE’LL BEAT THEIR PRICE BY 10%.

We’ll match any competitor's advertised price PLUS TAKE AN EXTRA 10% OFF for the same or comparable MATTRESS or SLEEP SET offered in Sears Retail stores, catalogues and on sears.ca at time of purchase. Within 30 days of purchase, Sears will match the price but not beat it by 10%.

*Certain restrictions apply. See below for terms and conditions.

FIND THE IDENTICAL FRAGRANCE, COSMETIC OR BATH/BODY PRODUCT FOR LESS AND WE’LL MATCH IT.

We’ll match any competitor’s advertised price for identical merchandise offered in Sears Retail stores at time of purchase only, and on catalogue and sears.ca purchases at time of pick-up.

*Certain restrictions apply. See below for terms and conditions.

  • Terms & conditions

    We reserve the right to verify that the competitor is an authorized dealer located in Canada, that the advertisement is correct, and that the merchandise is identical (same brand, manufacturer and model name/number), or same or comparable for Mattresses and Sleep Sets. Product must be in-stock at the competitor’s local store. The competitor’s offer must be in effect at the time of the Price Match request and the advertisement must pertain to the same geographic area.

    Sears Price Match Guarantee excludes items purchased from Sears Outlet stores and sears.ca/outlet or other Sears website-exclusive advertised prices. It does not apply to Sears Home Improvements installed products and services or licensed departments.

    Price Match Guarantee and Price Match Guarantee + 10% Off excludes competitor club, co-op or wholesale purchases, limited quantity offers such as Boxing Day, Black Friday or Cyber Monday, timed specials, clearance, after-rebate or coupon discounted prices, auction website prices, discounts for ‘cash’ purchases, and damaged, reconditioned, shop-worn, floor model or other items that are not new and first quality. Excludes Retail Loyalty Points Offers and United States or internet-only retailers.

    Offer applies to the purchase price of the merchandise only, and does not apply to add-on related services such as delivery, installation, maintenance agreements, special credit or financing terms. Price Match Guarantee is applicable on identical product (brand and model) and product must be available from the competitor at the advertised price. Applies only to current and new merchandise (refurbished merchandise is not applicable). If a competitor is advertising a percentage discount (e.g. 10% off appliances) Sears will match the dollars, not the percentage. Price Match cannot be combined with any other promotional offer,

    These programs may be amended or discontinued at any time without notice.

    BEAUTY PRICE PROMISE TERMS AND CONDITIONS:

    We reserve the right to verify that the competitor is an authorized dealer located in Canada, that the advertisement is correct, and that the merchandise is identical (same brand, manufacturer and model name/number), and is in-stock at the competitor’s local store. The competitor’s offer must be in effect at the time of the Price Match request and the advertisement must pertain to the same geographic area.

    Sears Beauty Price Promise excludes items purchased from Sears Outlet stores and sears.ca/outlet or other Sears website-exclusive advertised prices.

    Price Promise excludes bonus with purchase offers, packed cosmetics sets unique to the competitor, competitor club, co-op or wholesale purchases, limited quantity offers such as Boxing Day, Black Friday or Cyber Monday, timed specials, clearance, after-rebate or coupon discounted prices, auction website prices, discounts for ‘cash’ purchases and damaged or other items that are not new and first quality. Excludes Retail Loyalty Points Offers and United States or internet-only retailers.

    Offer applies to the purchase price of the merchandise only. Price Match must be used on the identical product and brand and must be available at the advertised price. Applies to current and new merchandise. If a competitor is advertising a percentage discount (e.g. 10% off cosmetics) Sears will match the dollars, not the percentage. Price Match cannot be combined with any other promotional offer. This program may be amended or discontinued at any time without notice.

  • How to request a price match
    How to request a Price Match for Sears.ca or Catalogue Orders:
    1. At time of ordering, a price adjustment request can be made by calling us at 1-800-267-3277.
    2. You must provide the competitor website which the Agent can view to verify pricing. If the Agent is able to validate the competitor’s lower price, a note will be made on the order indicating a price match was approved. The price match credit will be applied at time of item pickup. For delivered products, the price match credit will be processed within 5 business days of delivery.
    3. If the lower price was advertised in the competitor’s print flyer, or the Agent is unable to verify the competitor’s price online at time of order you may do the following. At pick-up, or within 30 days† of pick-up or home delivery, bring the following 2 items to the nearest Sears catalogue location: 1) the local competitor’s current print advertisement showing a lower price for the identical national-brand item, and 2) your original Sears sales receipt. Canadian website prices as offered by comparable competitors will be honoured when accompanied by a printout of the current website advertisement. If your request qualifies, you will be refunded the difference in price.

    For C.O.D. orders (where accepted), cash will be refunded or a cheque will be mailed to your home address; for account purchases the refund will be handled by a credit to the account used (credit may appear on the next statement that follows the statement showing the item purchase).

    How to request a Price Match in a Sears Retail Store:

    Bring in a copy of a Canadian retailer's advertisement with an identical item advertised for less to one of our sales associates in store. Once they verify the details, we’ll match their price. If you have already purchased the item at Sears, bring in a copy of a Canadian retailer's advertisement with an identical item advertised for less and your original Sears receipt to one of our sales associates in store. Once they verify the details, you will be refunded the difference in price.

    How to request a Beauty Price Match for Sears.ca or Catalogue Order:

    Price Match requests cannot be made at time of ordering; requests must be made in person: at pick-up, or within 30 days of home delivery, bring the following 2 items to the nearest Sears catalogue location: 1) the local competitor’s current print advertisement showing a lower price for the identical national-brand item on the day you placed your order and 2) your original Sears sales receipt. Canadian website prices as offered by comparable competitors will be honoured when accompanied by a printout of the website advertisement from the day you placed your order. If your request qualifies, you will be refunded the difference in price.

    For C.O.D. orders (where accepted), cash will be refunded or a cheque will be mailed to your home address; for account purchases the refund will be handled by a credit to the account used (credit may appear on the next statement that follows the statement showing the item purchase).

    How to request a Price Match in a Sears Retail Store:

    Bring in a copy of a Canadian retailer's advertisement with an identical item advertised for less to one of our sales associates in store at time of purchase or inform the sales associate of the existing competitor’s offer. Once they verify the details, we’ll match their price.