SHIPPING

ENJOY FREE SHIPPING ON ORDERS OVER $99*
We agree, free shipping is the best! We're pleased to offer free shipping when you place a qualifying order over $99 before tax and shipping.

ALWAYS FREE SHIP TO STORE.
You can choose to ship your order (no minimum) free to any Sears department or home store. You can also choose from hundreds of convenient pick up locations (shipping fees may apply).

SHIPPING OPTION DELIVERY TIME COST
Standard Shipping
UPS or Canada Post
3-7 business days from $4.50
FREE on qualifying orders over $99
Priority Shipping
UPS or Canada Post
2-3 business days from $10.73
Next Day Shipping
Limited Availability
next business day from $15.54
Scheduled Home Delivery
large items (appliances etc)
Schedule date up to 3 months in advance. You will be contacted the night before to arrange delivery window from $74.95
* Restrictions

Our free shipping offer is valid on any sears.ca order which does not include large or heavy items (products weighing more than 65lbs, or exceeding 75 inches in lengthor 118 inches in girth. Qualifying order amounts are calculated before taxes on a single transaction. Orders placed after 11:00 am (EST) or over the weekend will be processed the next business day. Shipping is not available to PO boxes.Unfortunately, we can't extend our free shipping offer to remote locations. Only standard shipping is available to remote locations and extra shipping charges and additional delivery time may be required. We'll let you know in checkout.

We reserve the right to amend our free shipping policy and shipping rates at any time, without notice. Shipping charges will not be refunded on returns.

DELIVERY

Delivery windows are estimates and not guaranteed as we can't account for unexpected delays in processes or shipping. Delivery is only available Monday through Friday, not including federal and provincial statutory holidays.

TRACKING YOUR ORDER

Within minutes of placing your order, you should receive an email from us confirming your order. In that email, you'll find an order number. You can check the status of your order by entering your order number on our order lookup page. If you were signed in when you placed your order, you can simply sign in to your account to see your entire order history.

When your order has shipped, you'll receive another email from us confirming the estimated delivery date. This email will also include a tracking number which you can use to track your order on the carrier's website (UPS or Canada Post).

SCHEDULED HOME DELIVERY

Home Delivery and related convenience services are available when you purchase large items (appliances, furniture, mattresses, etc) on sears.ca. During checkout, you will have the opportunity to select a preferred delivery date up to 3 months from the date of checkout. You will be contacted by the delivery company the day before your scheduled date to arrange your delivery window.

Included in the core home delivery service:

  • provide delivery window, confirm delivery
  • move old items to make room for your new ones
  • uncrate item (excludes Ready to Assemble items; this service is not provided in order to prevent loss of parts and/or hardware)
  • put item in place
  • remove packaging from home
  • install legs on upholstery items
  • hook up / install electric* clothes washer (top load)
  • hook up / install electric* clothes dryer (includes steam vents for Steam dryers)**
  • set up electric bed
  • assemble bed frame

* Driver cannot hook up gas washers/dryers as this requires a certified technician.

** Drivers may only hook up dryers if the customer has metal vents; they will not provide hook up service if the vents are plastic

Optional services – for an additional fee:

  • remove old appliance ($25.00)
  • remove sleep set (free with purchase of a mattress or sleep set priced $500 or more before taxes and delivery fees and $15.00 with purchase of mattress or sleep set under $500). The delivery team will bring a mattress bag and bag your old mattress for you.
  • reverse refrigerator door opening ($25.00)
  • provide additional assembly or technical set up ($35.00)
  • front load washer install ($75.00)
  • pedestal install ($25.00)
  • set up bedroom / dining room (excluding ready to assemble) ($25.00)

Note:
Exercise equipment and televisions will not be removed from crate nor will they be set up.
Delivery does not include any type of gas hookups. Customer should contact local gas company.
Old appliances must be unhooked and made ready for removal.

Service Details
Core Service from $74.95
fee established by market rate for rural delivery
Delivery Window Day selected at time of checkout, delivery window arranged the day before scheduled delivery.
Defrock YES
Put in place YES
Move one for one YES
Remove packaging YES
Remove old sleep sets No charge for mattresses and sleep sets priced $500 or more before taxes and delivery fees.

Add $15 with purchase of mattress or sleep set for less than $500

The delivery team will bring a mattress bag and bag your old mattress for you.
Take away old appliances Add $25
Reverse refrigerator door opening Add $25
Washer set up
  • Top load
  • Front load
YES
  • YES
  • Add $75
Dryer hook up YES
Mattress Installation YES
Assemble bed frame YES
Install upholstery legs YES
Impending delivery call NO
Timed delivery NO
Easy to assemble furniture NO
Full set up NO
Appliance preparation NO
Pedestal install Add $25
Set up bedroom / dining room sets (excluding ready to assemble) Add $25
Provide additional assembly or technical set up Add $35