Customer Service Service Frequently Asked Questions

Q. How can I get service/parts/a manual for a product I own?

A. Our service organization covers Canada coast to coast, just call 1-800-469-4663 or fill out our on-line Parts Inquiry form . If ordering parts, make sure that you have the name, make and model number of the merchandise and the name and number of the part you wish to order.

Q. Where do I go for customer service?

A. You may send an email to or contact any Sears retail store.