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Sears customer support phone numbers

Please speak with one of our departments during operation hours. It's currently 3:48 PM in our offices.

On-line Support24 hours1-888-932-1015
Catalogue Orders24 hours1-888-932-1015
Home Improvement ServicesMon-Sun 8:00am - 8:00pm EST1-800-469-4663
Protection AgreementsMon - Fri 7:30am - 10:00pm, Sat 8:00am - 8:00pm, Sun 10:00am - 6:00pm EST1-800-361-6665
Delivery Inquiries8:00am - 10:00pm EST1-866-845-3976
Sears TravelMon - Fri 9:00am - 8:00pm EST, Sat 9:00am - 5:00pm, Sun 9:00am - 4:00pm EST1-866-845-7327
Sears CardMon-Sat 8:00am - 12:00am, Sun 8:00am - 10:00pm EST1-800-265-3675
Sears Mastercard and Voyage MastercardMon-Sat 8:00am - 12:00am, Sun 8:00am - 10:00pm EST1-800-267-1660
Gift RegistryMon - Sat 8:00am - 12:00am, Sun 10:00am - 8:00pm EST1-800-211-2111
Hearing Impaired with TTY equipment9:00am - 5:00pm EST1-877-732-7710

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To speak with a Sears representative regarding Repairs or Home Services, call 1-800-469-4663 8:00 am - 10 pm EST. It's currently 10:59 AM in our offices.

Additional Information

Why consider a Sears Protection Agreement?

Satisfaction - We offer reliable product service
Convenience - You'll have less worry about unexpected breakdowns and costly repairs
Peace of Mind - Our protection agreements offer more than just the usual extended warranties that only cover defects in materials or workmanship. Over 1.7 million customers enjoy peace of mind because they are covered by our protection agreements. A Sears representative can tell you more at 1-800-361-6665.

Sears Protection Agreements feature

Professionally trained Sears authorized service technicians
Nation-wide service
Covers labour, parts (excluding expendable and cosmetic parts) and service
Power surge protection
Fully transferable
No deductibles
Covers you for unexpected repair bills
10% discount on non-covered parts

Talk to our departments

  • Sears

    On-line Support

    1-888-932-101524 hours
  • Sears

    Catalogue Orders

    1-888-932-101524 hours
  • Sears

    Sears ClubTM Rewards Card

    1-844-395-00258:00 am – 9:00 pm ET
    7 days a week
  • Sears

    Parts & Services

    1-800-469-46637:00 am – 10:00 pm ET
  • Sears

    Sears Travel

    1-866-359-7327 7:00 am – 10:00 pm ET
  • Sears

    Home Improvement Services

    1-800-469-4663 8:00am - 8:00pm ET
  • Sears

    Protection Agreements

    1-800-361-6665Mon - Fri 7:30am - 10:00pm, Sat 8:00am - 8:00pm, Sun 10:00am - 6:00pm ET
  • Sears

    Delivery Inquiries

    1-866-845-39768:00am - 10:00pm ET
  • Sears

    Sears Mastercard and Voyage Mastercard

    1-800-267-1660Mon - Fri 8:00am - 9:00pm, Sat 8:00am - 8:00pm ET
  • Sears

    Gift Registry

    1-800-211-2111Mon - Sat 8:00am - 12:00am, Sun 10:00am - 8:00pm ET
  • Sears

    Hearing Impaired with TTY equipment

    1-877-732-77109:00am - 5:00pm ET

Effective Sunday, Feb. 7, 2016, customers who place orders by telephone to the call centre will be charged an Order Assist Fee of $1.50 per order.