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Sears.ca>Customer Service>Privacy And Security

privacy and security

Security on Sears.ca

Sears has worked very hard to develop an online ordering system that allows you to shop worry-free, with the knowledge that the personal information you provide us is safe and secure.

The Secure Order Process: What is "Encryption"?

Our website uses SSL or "Secure Sockets Layer," an industry standard security protocol. When you click on "checkout," you will connect with our secure server. SSL sends your browser information that "encrypts" your order, changing all the information that you send back into a code that is extremely difficult to decipher. In fact, despite the impression the news media may have given, there has not been a single documented case of fraud involving the interception of a credit card number transmitted via a secure server over the Internet to date!

*Important* Email is NOT a secure means to send information as it is not encrypted. We strongly encourage you to use our secure ordering process when shopping.

My Credit Card: Am I liable for charges that I don't make?

At sears.ca , you may use your Sears Card, or a major bank credit card (e.g. VISA, MasterCard, or DISCOVER). Banks will typically cover all unauthorized charges made on their cards, although they may charge you a $50 deductible. The Sears Card also has a $50 deductible as part of your credit card agreement. It is always a good idea to check with the institution that issued your card to find out exactly what your liability is.

Safe Shopping Guaranteed

Use your Sears Card to place secure orders at sears.ca, and you can shop with even more confidence! In the event of any unauthorized use of your Sears Card Account, through no fault of your own, resulting from shopping online at sears.ca , you will not be held liable by JPMorgan Chase Bank, N.A. for those charges and a deductible will not be charged.

Links to Other Websites:

sears.ca may contain links to other websites. Sears is not responsible for the practices or the content of such websites, and recommends that you check the security and privacy policy of any website before providing your personal information.