New Visitors
Welcome to Sears Canada Online. Thanks for taking the time to get to know us. Our web philosophy is to listen to our customers. We're constantly improving our site to meet your needs. We are focused on offering you information that helps you find the products and services you want. In this section, we highlight everything you need to make the most of your time with us.
Why Register
Registering takes just a few minutes, but it will save you lots of time and typing on your future visits. If you register with us, we'll save some of your shipping information so that you don't have to enter it again. Sears Canada is committed to safeguarding the privacy of our customers. For more information about how your personal information is protected, visit our Privacy + Security section. If you want to register now, click here.
Navigating Sears.ca
We develop our pages so that they can be useful to you. You've told us you aren't willing to wait for large graphics to load, so we keep our graphics to a manageable size, and we reuse many graphics so that you can get to our pages fast. We only send you our larger images when you specifically select pages that contain merchandise or tips.
Purchasing a Product
Ordering a product from our website takes just a few short steps. After you select an item, you'll be guided through checkout and order confirmation. For a step-by-step explanation of how to order, click here.
Key Features
Shipping
Free shipping to most of the 1900+ Sears Locations conveniently spread across Canada! Orders usually arrive in 2-3 days. For more information click here.
Sears guarantee
Satisfaction guaranteed or money refunded.
Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase with your receipt for an exchange or refund within 90 days when purchased on your Sears Card, Sears MasterCard or Sears Gift Card. Items purchased with any other method may be exchanged or refunded within 30 days. See Exceptions and Exclusions
Please note that the item price and applicable taxes will be refunded. Shipping, handling, COD and Outlet Site charges will not be refunded unless an error occurred on our part, or merchandise is defective or otherwise not as advertised.
Real-time Inventory Status
Our inventory is constantly updated in real time. When you order an item, you'll know whether it's in stock, and if not, when it will be.
Product Search
Want targeted results fast? Our Product Search feature makes finding what you are looking for quick and easy. You can search by keyword or price.
Sears Request
Getting married? Having a baby? Good news! The Sears Request Gift Registry service is here to help you.
Gift Cards & Gift Certificates
Gift giving is easy with the purchase of a Gift Card or Gift Certificate With all that Sears has to offer, everyone can find something they really want. For clothing and electronics, travel services and more, the Gift Card and Gift Certificate offer flexibility and convenience, making them the next best thing to cash.
Business Gift Cards and Business Gift Certificates are also available to reward your key people with what they want most. Click here for more information.
Sears Travel
You can plan your vacation . . . and find out more about cruises, tours, trips to sunny islands or cultural hotspots on searstravel.ca.
Catalogues
Our catalogues are filled with a large assortment of merchandise. There's a wide choice of famous national brand names plus Sears exclusives such as Kenmore®, CRAFTSMAN®, JessicaTM, NevadaTM. Click here to request a free copy today of our latest catalogue. Please note that certain catalogues are in limited supply.