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ethics hotline

About Sears



At Sears Canada, we have a long and proud history of ethical business practices which has been fundamental in establishing our recognition as Canada's most trusted company. We trust that all of our Associates conduct themselves with honesty and integrity and comply with the rules and regulations that govern our business practices.

The Sears Canada Accounting Ethics Hotline was established in March, 2005 to serve as a confidential toll-free number that associates could call to report any suspected breaches of accounting, internal accounting controls, auditing, or other financial reporting matters at Sears Canada.

Effective November, 2006, the hotline has been expanded to accept anonymous reports of actual or suspected violations of the Sears Canada Code of Business Conduct (the "Code") and has been renamed as the Sears Canada Ethics Hotline.

The toll-free, confidential hotline, which is managed by an independent service provider, Clearview Strategic Partners, enables individuals to make reports anonymously in one of three ways:

  • call the toll-free number, 1-877-987-3277 and speak directly to a live operator
  • call the toll-free number and leave a voicemail
  • on-line through ClearView Connects(TM) at , a secure web-based portal, accessible from any internet-ready computer

Although all reports are confidential and can be kept anonymous at the choice of the individual making the report, sufficient information will be required for the proper investigation of the matter.