About Sears
Sears Nationwide
Sears Canada Inc. offers Canadian consumers a diverse array of shopping options, with department and specialty stores, a comprehensive website, and a broad range of home-related services.
With annual revenues of $6 billion, Sears and its 35,000 associates are committed to satisfying customers by providing products and services of superior value through personal shopping, catalogue and internet ordering.
The Sears Canada catalogue issued to more than 3.9 million households is Canada's largest general merchandise catalogue. 24-hour, bilingual service is offered from two call centers located in Belleville, ON, and Montreal, QC. We are supported by over 1,800 merchandise pick-up locations most of which are operated by independent owners known as Sears Catalogue Agents. Sears offers online shopping at www.sears.ca as well as a huge selection of information, services and products.
123 department stores across the country offer a broad range of merchandise from apparel and home fashions to appliances. 168 locally-owned Dealer Stores in smaller communities offer major appliances, home electronics, lawn and garden and some also display home furnishings. 48 free-standing Sears Home stores offer one of Canada's broadest assortments specializing in home furnishings, major appliances and home electronics. 11 Outlet stores sell surplus merchandise and 31 Floor Covering Centers and 5 Appliances and Mattresses stores offer a focused assortment of products and services.
Central administration is located in the Headquarters Building at 290 Yonge Street in Toronto. Buying for the Company is centralized in the Headquarters Building.
Sears offers more specialty services than any other retailer in Canada, including: a parts and service network, travel offices, hair care centers, optical services, health food shops, portrait studios, income tax services, carpet, upholstery and air duct cleaning, car rentals, Flowers and home installed products and services.
Sears parts and service network, handling almost 2.0 million calls annually, is the largest in Canada, employing 2,400 authorized service technicians coast to coast.
Sears Travel is one of Canada's leading travel agencies specializing in vacation and leisure travel throughout their 106 offices in Sears department stores across Canada, on-line at searstravel.ca and be phone at 1-866-FLY-SEARS (1-866-359-7327. SLH transport Inc., a wholly-owned subsidiary of Sears Canada, provides the Company's transportation needs and comprises of more than 620 trucks, including owner operators, 3,700 trailers and 900 associates.
Through a strategic alliance with J.P. Morgan Chase Bank, N.A., Sears Customers can enjoy the benefits of purchasing items on credit through the Sears Card or Sears MasterCard, Sears Club, the Sears Card Loyalty program, has over 9 million members.